Quality ControlOur company implements a procedure referred to as "PDCA" ( plan-do-check-act ). These standard fundamentals have been in place for many years and used as a solid factor in determining and recording quality procedures for the well being of our customers. | Plan | - | establish the objectives and process necessary to deliver results in accordance with specifications as it applies to our industry. | | Do | - | implement the process. | | Check | - | monitor and evaluate the process and results. | | Act | - | apply actions to the outcome for necessary improvement, by reviewing all steps and modifying the process to improve before its next implementation. |
The steps in place for inspection of the products are in place and utilized by our staff as common practice. We have a full response-returned merchandise program in place. |